Steve Brown & Geoff Lightfoot : "Users perceived that their personal standing within the organization
could be enhanced or diminished by the quality of their electronic communications. E-mails were not seen as ephemeral, like telephone calls, but as highly durable records which required careful crafting since they could be archived, forwarded throughout the organization and retrieved at some future date, to the potential cost of the sender. E-mail has increased rather than reduced the number of face-to-face meetings since meetings are now held to resolve disputes emerging from electronic communication." see also :
Technology, work and surveillance: organisational goals, privacy and resistanceJean Chretien : "I, too, wish the French had won against the English."
I'm not sure I follow the argument that, if they had, Americans would now speak French but there you go.